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Harrogate House Policies

Check-In/Check-out times: The check-in time is 4:00 pm, and check-out time is 11 am. Please let us know if you wish to arrive earlier and we will do our best to accommodate you. Late checkout requests may be requested but are subject to determination based on occupancy. Please note that additional charges may apply.

Minimum Stay:  A 2 night minimum is required. 1 night reservations are dependent upon availability. Please call the inn directly to inquire 1-905-468-0970.

Payment Policy: A credit card number with expiry date is required to confirm reservations. We accept payment by Cash, MasterCard & Visa.

Minimum Age Requirements: All guests must be 21 years or older to confirm guest room accommodations at the Harrogate House Inn. A valid photo ID must be presented at the time of check in for age verification. Harrogate House Inn stays are tailored for adults and therefore, we reserve the right to decline entry to any person below the age of 12 unless agreed by us in writing before arrival.

Room Rates:  Room rates are listed for single/ double occupancy and included breakfast for each registered guest. Additional guests in the room will incur a charge of $75.00 per night, per person.

Taxes: Unfortunately hotel stays in Niagara-on-the-Lake are subject to HST (13% Canadian Government Taxes). 

Pet Policy: We have two wonderful dogs who live at the property so unless the dog is a guide dog we are not able to accommodate them. Please advise when making a reservation if bringing a guide dog into the Harrogate House Inn so we may prepare for arrival accordingly

Smoking Policy: Harrogate House Inn is a 100% non-smoking facility. Smoking is not permitted anywhere within the inn. Should it be determined that smoking has taken place in a guest room, Harrogate House Inn will charge a $250.00 cleaning fee, placed on the guest folio before or after check-out.

Cancellation Policy: All cancellations to bookings will result in a minimum cancellation fee of $25.  In the event we are unable to resell the room the following will apply. Between 1 week (7 days) and 3 weeks (21 days) a charge of 50% of the total booking will be applied, less than 1 week ( 7 days) a charge of 100% of the booking will be applied.

Please read and understand our policies before arrival.  

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